Everything You Need to Run a Modern Letting Agency
From property management and tenant onboarding to AI-powered automation and Xero integration — LettingGuru gives your agency every tool it needs in one powerful, cloud-based platform.
Property Management
Manage your entire property portfolio from a single dashboard. Track every property across multiple branches with full lifecycle management, from initial listing through to checkout and beyond.
- Multi-branch portfolio overview with real-time status tracking
- Comprehensive property details including photos and floor plans
- Integrated HPI valuations and EPC data lookup
- Branch-level property filtering and reporting
- Full audit trail for every property action
Tenant Onboarding
Digitise your entire tenant onboarding process with an intuitive 8-step wizard. Send magic links so tenants can complete their details from any device, reducing admin time by up to 80%.
- 8-step digital onboarding wizard with progress tracking
- Magic link invitations for a seamless tenant experience
- Built-in reference checks and guarantor onboarding
- Automated AML verification and identity checks
- Deposit registration and protection tracking
Maintenance Workflow
Track every maintenance job from initial report through to completion and sign-off. AI-powered triage helps prioritise urgent issues, while automated notifications keep tenants, landlords, and contractors informed.
- Full lifecycle tracking from Reported to Closed
- Photo evidence capture at every stage
- Contractor assignment with cost tracking
- Landlord approval workflow for quoted works
- Automated tenant and landlord notifications
Financial Management
Take control of your agency finances with comprehensive rent collection, automated landlord statements, and full NRL tax compliance. Split payments ensure co-owners receive the correct proportions automatically.
- Automated rent collection and payment tracking
- Professional landlord statements with PDF export
- NRL tax ledger with quarterly breakdowns
- Split payments for co-owned properties
- CSV export for external accounting systems
Xero Integration
Eliminate double-entry and manual reconciliation with our deep Xero integration. Contacts, invoices, rent payments, and landlord payouts sync automatically, keeping your books accurate in real time.
- Auto-sync contacts, tenants, and landlords to Xero
- Automatic invoice creation for rent and fees
- Maintenance costs posted to correct accounts
- Landlord payout reconciliation
- Configurable account code mappings
AI-Powered Features
Harness the power of artificial intelligence across your agency. From generating compelling property descriptions to intelligently triaging maintenance requests, AI works alongside your team to save time and improve quality.
- AI property description generator for listings
- Intelligent maintenance triage and prioritisation
- Guru AI Chat assistant with full data context
- AI-drafted messages and communications
- Usage tracking and analytics per user
Sales Module
Manage your entire sales pipeline from listing to completion. Track offers, progressions, and chain updates in one place. Intelligent buyer matching scores applicants against property criteria automatically.
- Visual sales pipeline with KPI dashboard
- Offer management and progression tracking
- Chain tracking with milestone updates
- Scored buyer matching against property criteria
- Commission tracking and reporting
Guided Inspections
Conduct thorough, consistent property inspections with our guided room-by-room digital workflow. Capture photos, track elements, record meter readings, and generate professional comparison reports.
- Room-by-room digital inspection workflow
- Element-level condition tracking with photos
- Meter reading capture and comparison
- Check-in vs check-out comparison reports
- Professional PDF report generation
Contractor Management
Build and manage your trusted contractor network with ratings, reviews, and a dedicated mobile portal. Assign jobs, track costs, and let contractors update progress directly from their phone.
- Contractor database with trade categorisation
- Star ratings and written reviews
- Complaint tracking and resolution
- Dedicated contractor mobile portal
- Assignment workflow with cost tracking
Multi-Portal Mobile Apps
Give landlords, tenants, contractors, and inspectors their own dedicated mobile app. Built with Flutter for a native experience on iOS and Android, with real-time push notifications to keep everyone connected.
- Landlord portal with statements and property overview
- Tenant portal for maintenance requests and documents
- Contractor portal for job management
- Inspector app for digital inspections
- Push notifications across all portals
Compliance & Safety
Stay audit-ready at all times with automated compliance tracking. Monitor AML checks, deposit protection, EPC ratings, gas safety certificates, and Right to Rent documentation across your entire portfolio.
- AML checks with verification status tracking
- Deposit protection registration and renewal alerts
- Automated EPC lookup and expiry tracking
- Gas safety certificate management
- Full audit trail for regulatory compliance
Task Management & Calendar
Organise your team with a powerful task management system featuring Kanban boards, calendar views, and automated task creation. Role-based assignment ensures the right work goes to the right people.
- Kanban board with drag-and-drop workflow
- Calendar view for scheduling and deadlines
- Auto-task creation from system events
- Customisable task templates
- Priority tracking and role-based assignment
Contract Management
Create, manage, and sign contracts digitally. Build templates with variable substitution, support multi-party signing, and store completed documents securely in the cloud with full version history.
- Contract template builder with variables
- Multi-party digital signing workflow
- PDF export and cloud storage
- Version tracking and audit trail
- Landlord contract signing via mobile app
Notifications
Keep everyone informed with a three-channel notification system covering in-app alerts, email, and push notifications. Per-user preferences ensure people receive updates the way they want.
- Three-channel delivery: in-app, email, and push
- Per-user notification preferences
- Rich HTML email templates
- Scheduled notification support
- Real-time in-app notification centre
Reports & Analytics
Make data-driven decisions with comprehensive reporting across your entire operation. Track occupancy rates, rent arrears, maintenance performance, and financial KPIs with branch-level breakdowns.
- Financial dashboards with trend analysis
- Occupancy rates and void period tracking
- Rent arrears reporting and alerts
- Maintenance performance statistics
- Branch-level breakdowns with CSV export
Multi-Branch Support
Run multiple branches from a single platform with branch-specific settings, fee overrides, and cross-branch reporting. Switch between branches instantly while maintaining complete data separation.
- Per-branch fee overrides and settings
- Branch-specific user management
- Cross-branch reporting and analytics
- Instant branch switching
- Centralised admin with branch autonomy
Ready to See LettingGuru in Action?
Book a personalised demo and discover how 16 integrated modules can transform the way your agency operates.